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According to the DSSV e.V. (trade association of the German fitness and health facilities) around 27% of all members of fitness studios decide to change their studio.
GYMTEST was developed to analyse the desires and expectations of the members of a fitness studio. Customer focus enhances the overall satisfaction of the members and contributes to a sustainable market success of a fitness studio.
GYMTEST is a standardized programme to analyse the needs of the members of a fitness studio. The survey is conducted once a year in Germany.
The next GYMTEST-survey is scheduled for October 2008.
Please check the website for more information: www.gymtest.de. We would be happy to answer your questions.
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